We have partnered with Canopy to enable you to order tenant and guarantor references directly from within the system.
Once setup you can order references directly from the Lettings > Tenant References page and status updates will flow back into the system automatically as the reference progresses. There is also a new central alert to help you keep track, under Tenancy Management Alerts > Tenant References In Progress. Once complete, the reference will be automatically downloaded and saved back in the system.
What services do Canopy provide?
Canopy provide a number of different referencing products which are outlined below:
| Credit Check Only |
Name, Date of Birth Experian Credit Check Financial History – CCJs, IVA, Bankruptcy and Insolvency Data Credit Bureau Identity Authentication |
£4+VAT |
| Essential Screening |
Name, Date of Birth and Address History Experian Credit Check Financial History – CCJs, IVA, Bankruptcy and Insolvency Data Credit Bureau Identity Authentication Income Verification Rent Payment History Rental Affordability Verification Manual Document Verification, Including Income & Savings (Within 48 hours) Daily SMS and Emails to Tenants Identity Verification & Fraud Prevention |
£7+VAT |
|
Comprehensive Screening (includes all features from Essential plus) |
Employment Reference Landlord Reference Daily emails to Referees |
£11+VAT |
|
Priority Screening: (includes all features from Comprehensive plus) |
Referee outreach within two hours of submission Dedicated case handler Daily phone calls to referees Daily phone calls to tenants |
£15+VAT |
| Guarantor Comprehensive Screening | Comprehensive Screening features as required | £11+VAT |
Find out more about their full offering on their website here: https://www.canopy.rent/agents
How do I get started?
You will need to subscribe to our Tenant Referencing add on for £10+VAT pcm and have a Canopy account where you will be billed directly based on usage by them. If you don't already have a Canopy account, sign up via https://www.canopy.rent/request-form and make sure to let them know you are a 10ninety client to benefit from the reduced prices listed above.
I already have an account - how can I configure this in the system?
Once you have an account, to complete the setup you need to:
- Contact your Canopy account manager (or agent.support@canopy.rent) asking for API access for 10ninety.
- Canopy will then send you a Client Id, Client Secret and API Key which you will need to forward on to support@10ninety.co.uk along with confirmation that you would like to subscribe to the Referencing add on at £10+VAT pcm
- Once we receive that information, we will configure your system and confirm once done
- You will then be able to request references directly from the Letting > Tenant References page
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