What data can clients see on the Hub?

This page lists all of the types of data your clients can see on your Hub.  We can disable access to each data type if required.

Landlords

Landlords can see the following data:

• Their property portfolio, including marketing details (photo gallery, floorplans, brochure, virtual tour, web link)
• Statements
• Maintenance jobs
• Viewings
• Compliance reminders (e.g. gas safety expiries, EICRs, etc)
• Tenancies
• Rent alerts (upcoming and overdue)
• Rent, fee and expense reports
• End of year tax report (income analysis report)
• Float account
• Bank accounts
• Inspection reports
• Tenancy rent schedules
• Documents

Tenants

Tenants can see the following data:

• Their current tenancy (and previous/upcoming tenancies)
• Account balance and breakdown
• Payment history (receipts) with allocations
• Payment reminders (for upcoming and overdue payments)
• Inspection reports
• Documents (e.g. AST, gas certs, etc)
• Upcoming visits to their property (e.g. viewings, inspections, maintenance work)
• Utility details and meter readings
• Viewings booked in (with location details, arrangements and marketing info) and past viewings

Vendors

Vendors can see the following data:

• Their property portfolio, including marketing details (photo gallery, floorplans, brochure, virtual tour, web link)
• Viewings (upcoming and feedback)
• Offers they have received
• Sale details
• Sale progression
• Documents (e.g. memo of sale, agency agreement)

Buyers

Buyers can see the following data:

• Viewings booked in (with location details, arrangements and marketing info) and past viewings
• Offers they have made
• Purchase details
• Sale progression
• Documents (e.g. memo of sale)